Returns & Exchanges
Last updated on December 02, 2017
We accept returns and exchanges within fourteen days after the package has been delivered. Returns and exchanges must be returned in unworn condition and cannot have been altered in any way.
Once we receive your returned merchandise you will receive a refund within three business days. We will issue a full refund for the items purchased, excluding shipping charges. Return packages can be shipped using any shipping service of your choice, at your expense. We recommend using a trackable service as we are not liable for any lost or undelivered packages. You are responsible for all shipping charges associated with the return.
Exchanges must be approved beforehand. Email us with a description of what you’re exchanging and for what reason. (Wrong size, color, etc.) You are responsible for all shipping charges associated with the exchange.
Mercy Supply Co
634 Wealthy St SE
Grand Rapids, MI 49503